Friday, 5 January 2018

Quality Policy

Udhaya Info’s operating policy is aligned to the following key ingredients. These policies have directly established the growth of our company.

Righteousness:

We firmly adhere to moral and ethical values in our profession. We pledge wholeness and righteousness in our dealings with clients, associates, and companies with whom we associate.

Assurance:

We make a total commitment of our expertise, ideas and time, and assure all with whom we do business, that they have our total concentration and best interest presently, and in the future.

Fairness:

We maintain that all actions work evenly well for every party in both human and monetary terms. We keep our relationships just, even-handed, impartial and free from preferences towards any particular client. We continuously try to attain a correct equilibrium of requirements and rights of all parties in our agreements

Reliability:

Our staffs always carry out business in an approach that will earn the reliance and trust of our customers. We will fully look forward to perform so as to be worthy of the dependability, esteem and praise of our clients.

Opportunity:

We will constantly alert itself to changes in products, expertise, and conventions in its field of business. Through this thorough and continuous research, we will provide opportunity for advancement and/or enhancement to our clients

Data Security

The need of – Data SecurityRegardless of its form, a data is ensured that it remains secure. Our comprehensive system of multi-tier security system is implemented and followed. This system uses both manual and automated solutions to secure the data permanently. A confidential non-disclosure agreement has been signed by our employees against disclose any information related to our clients and their material.

The securely archived and stored physical data, work flow, electronic data and documentations are automatically destroyed with a prior notice of warning, once the client’s specified period is lapsed.

A lost data will be millions of worth when it was lost, so preventive is better than rescue. We are well aware of the need for document, data and human security in this industry. With our priority systems always enabled, the client’s data will always receive the highest level of security.

A stringent policy control system controls all of our job activities, from incoming to outgoing, are well documented and tracked. Maneuver validation of the work flow process is being backed up every day, In addition we have a parallel systems that back up every 30 minutes, 24/7 and kept in a safely. A total back-up of system data’s are performed once in a month are archived and readily available for any emergency re-creation.

Work Flow

work flow Electronic Input analysis – Software specifications – Process specifications – DTD Analysis/Creation – Tool development – Process structure for keying / OCR – Tagging – Indexing – Map tagged file vs. input – QC & QA – Pre-dispatch check Delivery – Feedback – Implement improvements on a continuous basis.

We follow a high Levels of Accuracy with Strict Quality Process techniques to ensure high accuracy levels in projects. All the data that is keyed in is 100% key verified using our in-house developed tool. Project managers ensure that every job is keyed in accurately, and that output is given in accordance with specifications laid down by the customer.

All data is run through final edits, checking for proper data formatting and validation. Testing and loop back processes at required levels trap and rectify common errors. Incentives to operators are based on a blend of error to speed that helps accuracy levels at the entry pass.

Our software team takes the total commitment for developing any new software to match our client needs. Our perfection, ideas and innovation assures an even-handed to all of our clients. Our clients receive the highest level of accuracy, best interest presently, and in the future.Validation Parsing of SGML / XML data is mandatory for all SGML / XML data before delivery to the customer.